Hotel Rating


  • Free Wi-Fi
  • Valet parking (paid)
  • Yoga Classes
  • Air conditioning
  • Fitness centre
  • Bar
  • Restaurant
  • Room Service
  • Airport shuttle
  • Full service laundry
  • Wheelchair accessible
  • Business centre
  • Conference Facilities
  • Kid-friendly
  • Smoke Free Property
  • Sea Views (some rooms)
  • No Pool
  • No free breakfast
  • No hot tub
  • No pets
  • Not all inclusive
  • No spa

Location Rating



Suitable for

Check in

  • Check in 2pm
  • Check out 11am

Grand Mercure Auckland Hotel Review


Formerly a 4 star hotel known as the Mercure Hotel Auckland. It was renovated in 2017, upgraded to 5 star hotel and renamed Grand Mercure Auckland. Located in the heart of Auckland’s tourist district. There’s a great restaurant and bar on the top level with excellent harbour views.


The location is a 10/10 for tourists. It’s right at the foot of Auckland’s Queen Street, next to Britomart Station and Britomart shopping district, very close to the Ferry terminal and the Viaduct Harbour. Because of its location Grand Mercure Auckland offers excellent harbour views from many rooms.

Restaurants & Bars

Grand Mercures Vue restaurant is a 8/10. It offers international cuisine, in a smart casual environment with excellent views.

Attica Bar offers cocktails and city views.

Accommodation Standard

The standard of accommodation offered at Grand Mercure Auckland is a 9/10. The hotel underwent a major renovation and upgrade from a 4 star to a 5 star in 2017. The rooms are well furnished and the bathrooms feel luxurious. The lounge, restaurant, lobby and other shared spaces feel plush. Not quite on the same level as some others but still excellent.


  • No pool, no spa.

Outstanding Features

  • Location
  • High standards throughout
  • Nice views (some rooms)
  • Good Allrounder

Other Grand Mercure Hotels in New Zealand

Grand Mercure Wellington

Grand Mercure Puka Park Resort Pauanui

Grand Mercure Nelson


See all Accor Hotels in Auckland

Address: 8 Customs Street East, Auckland CBD, Auckland 1010

Phone: 09-377 8920